💬 Getting Started
How do I specify my needs?
📤 Simply attach your audio file to an email and send it to 📩 inbox@vocaldynamics.ai.
📝 In the email body, specify what you need—whether it’s a full transcript, key action points, sentiment analysis, or deeper insights.
💡 No technical knowledge required. It’s as easy as sending an email!
📺 Watch our Explainer Video or follow our 3 Pro Tips below to get the best results.
💡 Pro Tip 1: Scroll to the end of this FAQ for our full 'product features matrix'. Simply copy the alpha-numeric codes you need into your email request—we’ll handle the rest!
💡 Pro Tip 2: Have participants introduce themselves at the start of a recorded session. Ideally, they should state their full name, job title, and role. This ensures our AI accurately identifies speakers and correctly attributes dialogue.
💡 Pro Tip 3: For optimal results, minimise background noise and encourage participants to speak clearly at a steady pace. The cleaner the audio, the sharper the insights!
🎙️ Recording & Privacy
Can I record meetings at work?
Most workplaces allow recordings for note-taking, compliance, and virtual meetings (Zoom, MS Teams, etc.). Always check your company’s policy and inform participants where necessary.
Can I use this for personal matters?
✅ Absolutely! VocalDynamics works for:
🔹 Interviews & Coaching Sessions
🔹 One-to-One Conversations
🔹 Personal Reflections & Problem-Solving
Even solo recordings work—just speak out loud, and AI will extract key insights.
What if someone challenges me about recording?
We recommend transparency. If asked, explain that you’re using it for accurate note-taking and AI-powered insights.
If in doubt, seek consent beforehand.
What if someone refuses to be recorded?
Respect their wishes. If recording is essential, discuss alternative ways to document key takeaways without direct audio capture. If your alternative method is good enough, we may still be able to provide valuable insights!
⏳ Turnaround & Delivery
How long does it take to receive my reports?
Your turnaround time depends on your service level:
✔ Essence: Standard turnaround (typically within 24 hours, not guaranteed).
✔ Presence: Guaranteed priority processing (under 24 hours).
✔ Signature: Reports ready before the start of your next working day (or faster, if needed).
Do your reports include dashboards?
✅ Yes! Our reports feature professionally designed, AI-powered dashboards for instant clarity and actionable insights.
✔ ECHO: Transcription & summary dashboards for a quick, structured review of key discussions.
✔ MOOD: Emotional analytics & trend tracking to gauge morale, engagement, and sentiment shifts over time.
✔ INSIGHT: Conversational intelligence with pattern recognition, bias detection & strategic communication analysis.
✔ PULSE: Executive-level analytics with engagement scoring, meeting efficiency metrics & decision-making impact.
Your service level determines depth of analysis and dashboard sophistication.
📄 Legal & Security
Is my data secure?
🔒 Yes. We use industry-standard encryption and never share your data without consent.
🛡️ Data is securely stored on biometrically locked devices or encrypted SSD backups in a fire & flood-proof safe.
📝 We comply with data protection regulations, including GDPR, ensuring you retain full control over your information.
How long do you keep my files?
By default:
✔ Essence clients – 30 days retention.
✔ Presence & Signature clients – 45 days retention for longer-term tracking & insights.
📌 Need extended storage? Available at a small additional cost.
📌 Prefer immediate deletion? You can request it anytime.
💡 Service Levels
Which service tier is right for me?
We offer three service levels to match different needs:
✔ Essence – Pay-as-you-go, full access to AI insights without commitment.
✔ Presence – Premium subscription with priority service & cost savings.
✔ Signature – VIP-level access, custom dashboards, & real-time AI support.
📝 Learn more in 'Our Service Structure' via the jump-to menu on the left.
📌 Orders & Pricing
How do I place an order?
📤 Step 1: Prepare Your Email
📩 Send to: inbox@vocaldynamics.ai
🏷️ Subject: Your unique customer reference (provided upon request at info@vocaldynamics.net).
🎤 Attach: Your audio file (one per email, any filename is fine, most file types accepted).
📌 Step 2: Specify Your Requested Product Features
✅ Copy the service codes from the feature table below into your email body (one per line).
📅 Step 3: Submit & Track Your Job
🚀 We process your file based on your service level.
📩 You’ll receive your results from insights@vocaldynamics.ai with your Report Reference Number in the subject field.
💰 Pricing
We don’t display fixed pricing online because we tailor exclusive deals & discounts for clients based on service level and volume.
📩 For a personalised quote, reach out to us at: info@vocaldynamics.net
🔜 What’s Next?
📩 Have a question not listed here? Contact us at info@vocaldynamics.net.
🚀 Ready to get started? Send your audio to inbox@vocaldynamics.ai.
Or get in touch today via our Contact Form
👀 Product Features Matrix
Our product features matrix below provides a clear breakdown of what’s included in each package. To request a service, simply reference the corresponding code in your email, and we’ll take care of the rest.
🏆 Our Service Structure
Our service structure is designed for simplicity and maximum value.
🔹 Essence – A feature-rich, pay-as-you-go option, perfect for those who need flexibility without commitment.
🔹 Presence – Our premium subscription for regular users, offering priority service, exclusive perks, and discounted rates.
🔹 Signature Service – The ultimate VIP experience, providing full, on-demand access to our entire suite, complete with a dedicated support line for your convenience.
📧 Example Email
